Novel Clinical & Neurology
Frequently Asked Questions
Everything you need to know about our practice — appointments, insurance, Dr. Varela's expertise, and the conditions we treat.
Appointments
How do I schedule an appointment?+
You can book online through our website or call us at (786) 773-2737. Fill out the booking form and our team will contact you to confirm your visit.
What are your office hours?+
We are open Monday through Friday, 8:00 AM to 5:30 PM. We are closed on Saturdays and Sundays.
What should I bring to my first visit?+
A valid government-issued photo ID, your current insurance card, any previous neurological evaluations, lab results or imaging studies (MRI, CT), a complete list of current medications and dosages, and notes about your symptoms — when they started and what makes them better or worse. We recommend arriving 15 minutes early to complete new-patient paperwork.
What happens during my first appointment?+
Every appointment is a collaboration between doctor and patient. We take the time to hear your concerns and evaluate all symptoms as clues to your diagnosis, then develop a personalized treatment plan that addresses your unique needs.
Insurance & Pricing
Do you accept insurance?+
Yes — we accept most major insurance plans. As an out-of-network provider, your visits are covered under your plan's Out-of-Network benefits. We handle the paperwork: after each visit, we provide you with a completed HCFA form to submit to your insurance company for reimbursement.
Does going out-of-network cost more?+
It doesn't cost a patient more to come here — it's likely to cost them less. Most patients never meet their annual deductible, which means they would have paid the same amount regardless.
How does out-of-network reimbursement work?+
After your visit, we provide you with a completed HCFA form. You submit this form to your insurance company, which then reimburses you according to your plan's out-of-network benefits.
Do you accept self-pay patients?+
Yes, we welcome self-pay patients. We believe that access to quality neurological care should never be delayed by insurance barriers. Our self-pay fees are fair and transparent, and we work with you to schedule your appointment at the time you need it — not weeks or months from now.
About Dr. Varela
What are Dr. Varela's credentials?+
Dr. Heber Varela is American Board Certified in Psychiatry and Neurology, Clinical Neurophysiology and Neuromuscular Medicine. Dr. Varela completed his residency in Neurology at the University of South Florida in Tampa, Florida, and then completed a fellowship in Clinical Neurophysiology at Mayo Clinic School of Medicine in Jacksonville, Florida.
What is Dr. Varela's specialty?+
Dr. Varela has 20 years of experience in general adult neurology with special interest in electromyography (EMG), nerve conduction study (NCS) and neuromuscular disorders. He has served as Principal Investigator in multiple industry and NIH-sponsored clinical trials for Alzheimer's, ALS, Parkinson's, Multiple Sclerosis and other pathologies beyond the neurology field.
Conditions Treated
What neurological conditions do you treat?+
We provide comprehensive care for neuromuscular disorders (ALS, myasthenia gravis, neuropathies), dementia (Alzheimer's and cognitive disorders), cervical and lumbar spine conditions, pinched nerve and compression neuropathies, stroke evaluation and prevention, Parkinson's disease and movement disorders, epilepsy and migraine, multiple sclerosis, vertigo, Bell's palsy, and any other condition affecting the brain or nervous system.
Do you offer EMG / nerve conduction studies?+
Yes. Dr. Varela has special interest and expertise in electromyography (EMG) and neuromuscular disorders. EMG and nerve conduction studies are available at our office.
Do you offer second opinions?+
Yes. We accept patients seeking second opinions on neurological diagnoses and treatment plans. You can select "Second Opinion" when booking your visit.
Clinical Trials
Does this practice participate in clinical trials?+
Yes. As a clinical research site, patients may gain access to investigational treatments otherwise unavailable. Dr. Varela has served as Principal Investigator in multiple NIH-sponsored and industry-sponsored trials for Alzheimer's, ALS, Parkinson's, and Multiple Sclerosis.
Is there a cost to participate in a clinical trial?+
No. Participation in clinical trials is at no cost to patients. In most cases, participants are also compensated for their time and travel.
Still have questions?
We're here to help. Call us or send a message — we'll get back to you.