Privacy Policy

Novel Clinical & Neurology ("we", "us") is committed to protecting the privacy of patients, physicians, and visitors. This Privacy Policy describes how we collect, use, and safeguard personal and health information.

This site is operated for educational and patient-care coordination purposes. We do not sell personal information.

When you submit a form on this site (appointment request, clinical trial enrollment, referral, sponsor inquiry, contact message), we collect the information you provide — typically your name, contact details, and reason for contacting us.

We may receive limited technical information automatically (browser type, pages visited) through standard server logs.

Information is used solely to respond to your request, coordinate care, and comply with applicable medical, regulatory, and legal requirements.

For clinical research participation, information is shared only with the internal research team and never with pharmaceutical sponsors except in aggregate, de-identified form as required by the protocol.

Health information you provide as part of medical care is protected under the Health Insurance Portability and Accountability Act (HIPAA). A full Notice of Privacy Practices is available on request and at the front desk of our office.

We use industry-standard administrative, physical, and technical safeguards to protect the information you submit. All data is transmitted over encrypted HTTPS, stored in access-controlled databases, and retained only as long as needed for the purpose collected or as required by law.

Access to identifiable information is limited to authorized clinical and administrative staff who need it to perform their duties. Every access is logged for audit.

This site uses a limited set of third-party providers to operate — including a database/hosting platform (Supabase), a hosting/CDN provider (Vercel), and a transactional email provider (Resend). Each is selected for its security posture and is bound by data-processing terms that prohibit using your information for any other purpose.

The site may use minimal cookies for language preference and basic analytics. We do not use advertising trackers or third-party marketing pixels.

You may request access to, correction of, or deletion of personal information you have provided through this site by contacting us at (786) 773-2737. Requests will be handled in accordance with applicable law.

For questions about this policy: Novel Clinical & Neurology, 7000 SW 97th Ave Suite 102, Miami, FL 33173 — (786) 773-2737.